Our Services

How does your existing food safety management system and operation shape up against the standards? An effective food safety management system is a living and breathing thing and its effectiveness should be regularly reviewed. We can provide an in depth document and operational review to assess the level of compliance with your chosen standard and how well you are implementing the system. Perhaps your system is overcomplicated – we can provide solutions for how to simplify, while still achieving your goals.

We provide tailored food safety management system manuals, procedures, forms, checklists and schedules that suit your business and are user-friendly for your team.

Are you ready to graduate beyond the basic application of HACCP plans to a more suitably comprehensive Food Safety Hazard Analysis and Risk Assessment that identifies CCPs and controls that are valid and make sense? 

We can assist you to implement the adopted procedures / record keeping & commence the schedule of activities for maintenance, internal audits and approved supplier programs. .

 Documented Specifications for products and services are crucial for effective management systems. We can work with you and your supply chain partners to make sure that products and service standards are understood, communicated, validated and checked.

Have you ever conducted verification activities & testing of: Mock Recall, business continuity, food defence? Ready to close training / competency gaps with operational staff? We can assist you with meaningful testing of your existing plans and programs, to assess whether they actually mitigate your risks. Are you doing what you say you do in your documents? We can have an independent look and find out. 

Post system development & implementation, the food safety standard will require you to integrate this into all aspects of the business. We do this by providing practical support in the areas of; Internal audits, inductions, employee training, management reports, monthly checks and change management.

Audit day is Game day! We provide a pre-audit GAP analysis, and review of forms and record keeping compliance. For many small businesses we can represent the company for the duration of the audit. We can also co-ordinate with the auditors and with the certification body to organise your audit and assist with Audit non-conformance close-outs.

Our goal is to get your business into maintenance mode with its Food Safety Management System. Monthly services to assist your business include internal audits, inductions, employee training, management reporting, change management, incident management & documentation / CAR close out, trading customer feedback incidents, horizon scanning & keeping abreast of relevant industry advances. 

Despite your best efforts, issues and failures can occur. We can help you work through major incidents in a prompt, efficient way, to ensure that appropriate corrective actions are put in place and the matter is handled as required by your standard-holder, customers and regulators. We will work with you to conduct an appropriate investigation get to the root cause, putting steps in place to manage the risk of reoccurrence.